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FAQ

Frequently Asked Questions

An FAQ section typically contains a list of questions and their corresponding answers..

What is Kowapay?

Kowapay is a digital payment solution that enables users to make transactions by scanning QR codes with their mobile devices.

How does Kowapay work?

To use Kowapay, simply open the app, scan the QR code displayed at the merchant’s location, and enter the payment amount. Confirm the transaction, and the payment will be processed instantly.

Is Kowapay secure?

Yes, Kowapay incorporates advanced security measures to protect your payment information. It utilizes encryption protocols and secure authentication methods to ensure the safety of your transactions.

Can I use Kowapay for online purchases?

Kowapay is primarily designed for in-person transactions at physical stores. However, some online merchants may also support Kowapay as a payment option.

Which mobile devices are compatible with Kowapay?

Kowapay is compatible with both Android and iOS devices. Simply download the Kowapay app from the respective app stores and follow the setup instructions.

Are there any transaction limits with Kowapay?

Transaction limits may vary depending on the specific implementation of Kowapay. Some merchants or banks may impose transaction limits to ensure security. Check with your service provider for any applicable limits.

Can I link multiple bank accounts or payment methods to Kowapay?

Kowapay allows you to link multiple bank accounts or payment methods, providing flexibility in choosing the source for your transactions. You can manage your linked accounts within the Kowapay app.

What should I do if I encounter issues with Kowapay during a transaction?

If you experience any issues or have questions about Kowapay, please contact our customer support team. They will be happy to assist you and resolve any concerns promptly.

Is Kowapay available internationally?

Kowapay availability may vary by region. While it is widely adopted in many countries, it’s recommended to check with your local merchants or financial institutions to confirm Kowapay support in your location.

Can I view transaction history and receipts in Kowapay?

Yes, Kowapay provides a transaction history feature where you can view details of your past transactions, including dates, amounts, and merchant information. You can also generate digital receipts for your records.